OK, WHAT CAN I SAY ABOUT THE LAST FEW WEEKS? I KNOW I AM SUCH A COMPLAINER, BUT HEY, IF OTHER PEOPLE CAN BITCH, SO CAN I. WELL LET ME START OFF BY MENTIONING THAT MY WEDDING RING WAS COMPLETELY DESTROYED BY THE FAMOUS "STERLING JEWELERS INC." AKA TO EVERYBODY ELSE....KAY JEWELERS AND WEISFIELD JEWELERS. LET ME START FROM THE BEGINNING. ONCE UPON A TIME, I ACCIDENTALLY BROKE ONE OF MY DIAMONDS. I TOOK IT INTO THE STORE TO HAVE IT REPLACED. THE STONE IS UNDER 100% WARRANTY. I TOOK IT IN ON MAY 23RD, AND I BROUGHT MY PROFESSIONAL APPARAISAL IN FOR THEM TO MATCH THE STONE QUALITY. THIS WHOLE PROCESS WILL TAKE ABOUT 4 WEEKS TIME, FOR THEY HAVE TO SEND IT BACK TO THEIR CORPORATE OFFICE IN AKRON OHIO TO BE DONE.

ABOUT 4 WEEKS LATER I GET A CALL FROM THE STORE EMPLOYEE TELLING ME TO COME PICK UP THE RING. HOORAY! I WALK IN AND LOOK AT THE RING.....HOLY SHIT! DID THEY HIRE A BLIND,RETARDED ASSHOLE TO WORK ON IT OR WHAT??!! IT LOOKED LIKE SHIT. THE STONE THAT WAS REPLACED WAS TOO LONG AND SHITTY IN QUALITY, AND THE GOLD WHERE THE STONE WAS HAD NOT BEEN POLISHED, PLATED, AND WAS LEFT JAGGED, AND SHARP. I TOLD THE MANAGER I WAS PISSED, AND IT NEEDED TO BE CORRECTED ASAP. SHE WAS LIKE ALL,
"WHAT'S WRONG WITH IT?" BITCH, YOU CAN'T TELL ME THAT THIS IS OK! SO, ONCE AGAIN THE RING GETS TO GO ALL THE WAY BACK TO AKRON OHIO FOR ANOTHER 4 WEEKS.

FOUR WEEKS LATER...ANOTHER PHONE CALL FOR ME TO COME PICK UP THE RING. JESUS TITTY TAP-DANCING, FUCKING CHRIST! HOW MANY TIMES DO THEY HAVE TO FUCK UP MY RING? ONCE AGAIN THE STONE WAS SHITTY QUALITY. MANAGER TOLD ME TO WEAR IT OVERNITE AND BRING BACK ON SUNDAY FOR THEM TO SHIP IT OUT AGAIN TO OHIO ON MONDAY. SO I GO BACK TO WORK AND 10 MINUTES LATER AFTER WEARING THE RING IT TOTALLY WAS THE WRONG SIZE. I TOOK IT OFF AND LOOKED AT IT, LO AND BEHOLD. THE WHOLE BOTTOM HALF OF MY RING WAS REPLACED WITHOUT MY PERMISSION. I GOT ON THE HORN TO THE MANAGER AND ASKED HER WHAT THE HELL WAS GOING ON WITH THE JEWELERS THEY HAVE THERE IN OHIO. SHE TOLD ME THEY HAD NO INSTRUCTION TO REPLACE THE BOTTOM HALF AND THAT THEY DIDN'T AND COULDN'T HAVE. WHATEVER BITCH, I KNOW EVERY DETAIL ABOUT MY RING. DON'T PLAY. SO AGAIN I TAKE IT BACK THE NEXT DAY AND I TELL HER TO CALL THE JEWELER TO ASK WHY HE ALTERED THE BOTTOM HALF OF THE RING. SHE'D GET BACK TO ME ON TUESDAY. WELL TUESDAY COMES AND GOES SO I CALL CORPORATE OFFICE OF KAY AND WEISFIELD JEWELERS TO COMPLAIN ABOUT THE WHOLE MESS. I TOLD THEM TO ALSO ASK THE JEWELER. I CALL ON WEDNESDAY TO THE MANAGER AND SHE TELLS ME THE JEWELER DID NOT HALF SHANK THE RING ON THE BOTTOM. CORPORATE OFFICE SAYS THAT HE SAID YES, HE DID. SO I HAVE A LIE TOLD TO ME EITHER WAY.

OOH I AM PISSED RIGHT ABOUT NOW! SO I'M ON THE PHONE ALMOST EVERYDAY TO THE MAIN OFFICE. THE RING WAS TO COME BACK ON JULY 20TH AS "PROMISED" INSTEAD OF ME WAITING ANOTHER 4 WEEKS FOR THE INCONVENIENCE. WHATEVER. I CALL ON THE 21ST ASKING WHERE MY RING IS FOR IT WAS NOT IN THE STORE AS PROMISED ON THE 20TH. "OH, IT WILL TAKE ANOTHER WEEK, IT'S STILL IN THE DIAMOND ROOM AND NOBODY HAS GOTTEN TO IT." GRRRRRR! SO ANOTHER WEEK GOES BY, AND I GET A PHONE CALL ON THE MORNING OF THE 27TH FROM THE MAIN OFFICE TELLING ME THAT THE JEWELERS HAD ATTEMPTED TO CORRECT THE FIRST TWO MISTAKES AND WORKING ON IT WITH ALL THE HEAT ETC, THAT THEY DESTOYED THE RING. IT PITTED THE GOLD, AND SCORCHED THE GOLD MAKING IT BLACK UNDERNEATHE THE DIAMONDS. SO ONE WHOLE SIDE OF THE DIAMOND ROW IS BLACK. FUCKIN'A! THEY MUST HAVE SOME INCOMPETENT MONKEY ASS SCRATCHING FOOLS WORKING ON EVERYTHING.THE GAL TOLD ME THE STORE DIDN'T WANT TO CALL ME TO TELL ME THE BAD NEWS. PUSSIES! HOW PROFESSIONAL. BITCHES. ANYHOO, I GO IN LATER THAT NIGHT TO PICK UP THE RING AND LOOK AT IT. YUP, SURE IS A DISASTER. I CALL MAIN OFFICE AND THEY TELL ME TO GO INTO THE STORE THE NEXT DAY AND LOOK FOR A REPLACEMENT.

WELL NEXT DAY COMES AND WE GO IN TO LOOK, DO WE GET ANY SERVICE? UM HELL NO. SO WE GO TO THE KAY JEWELERS SINCE THEY ARE THE SAME COMPANY, SAME THING THERE. AND IT WASN'T VERY BUSY AT ALL. HAD PEOPLE ON THE PHONE, PICKING NOSES ETC. BY THIS TIME I'M FED UP AND THEY DIDN'T HAVE ANYTHING IN THE CASE THAT I'D MUCH RATHER HAVE ANYWAY. NEXT DAY I CALL MAIN OFFICE ASKING THEM JUST FOR A REFUND. WELL THEY'D HAVE TO CHECK W/DM FOR APPROVAL. WHATEVER ALMOST A WEEK GOES BY AND I CALL AGAIN AND SAY WHAT'S UP. THEY TELL ME THAT THE DM SAYS SHE'S NOT INTERESTED IN GIVING ME A REFUND. WHATEVER. I KNOW HER AND SHE IS AN ICE CROTCH BITCH. SHE'S BEING SPITEFUL. WE DON'T GET ALONG. SO I TELL GIRL AT M.OFFICE TO LET ME TALK TO SUPERVISORS ETC. THEY SAY THE SAME THING. THEN THEY INTERROGATE ME ON QUESTIONS LIKE "HOW DO I KNOW WHAT QUALITY THE STONES CAME BACK AS, AND ALSO HOW DO I KNOW THE RING WAS HALF SHANKED?" WELL BITCH, I AM A CERTIFIED DIAMONTOLOGIST WITH THE DIAMOND COUNCIL OF AMERICA, AND I SELL DIAMONDS AS A CAREER, ALSO I AM A JEWELER AND I KNOW WHAT MY RING LOOKED LIKE WHEN I SENT IT OFF. PLUS IT WAS OBVIOUS WHEN THE RING CAME BACK BECAUSE OF THE SIZING AND THE THICKNESS OF THE BAND, PLUS MY WEDDING DATE WAS MISSING, THE VENDOR STAMP, AND THE KARAT GOLD STAMP WERE ALSO MISSING. SO TELL ME THAT I DON'T KNOW SHIT. YOU CAN PUT YOUR FUNKY LIPS ON MY BIG ASS!

THEN THIS GOES ON FOR MORE THAN TWO WEEKS. THEY WANT TO GRILL ME ON HOW GENERIC THE STONES ARE IN EVERY RING. I ASK THEM ABOUT THEIR FAMOUS ADVERTISEMENTS SAYING HOW THEY PRIDE THEMSELVES TO "HAND SELECT EVERY DIAMOND TO MATCH CONSISTENTLY" HA HA HA. YEAH RIGHT. SHE BASICALLY TOLD ME THE SLOGAN JUST SELLS. BITCH. SO I WAS EVEN MORE PISSED BY NOW, SO I GOT TO WRITING MORE LETTERS TO THE BETTER BUSINESS BUREAU IN AKRON OHIO, WASHINGTON, ALSO THE JEWELERS VIGILANCE COMMITTEE, THE OHIO STATE ATTORNEY GENERAL, THE WASHINGTON STATE ATTORNEY GENERAL, AND THE FEDERAL TRADE COMMISSION. PLUS MY HUSBAND AND I SPOKE TO OUR ATTORNEY AND WE ENDED UP FINDING OUT THAT SINCE THEY SENT BACK THE RING THE FIRST TWO TIMES WITH A LESSER QUALITY STONE WHEN IT WAS SENT WITH MY SUPPORTING DOCUMENTATION OF THE APPRAISAL, THEY ARE IN COMPLETE "BREACH OF CONTRACT, FRAUD (CUZ THEY KNOWINGLY PUT THE LESSER QUALITY IN ANYWAY TWICE) AND NEGLIGENCE FOR DESTROYING THE GOLD. HA HA HA HA YOU CAN SUCK MY CULO CHICAS! HA HA! BUSTED! BIG TIME! SO I WENT TO THE DISTRICT COURTHOUSE AND GOT THE FORMS FOR SMALL CLAIMS COURT! YUP!

I JUST MADE COPIES TO PRESENT MY CASE IN OCTOBER OR NOVEMBER, SUCH AS MY CERTIFICATE SHOWING MY ACCREDITADTION OF DIAMONTOLOGY, THE REPAIR CLAIM TICKETS, THE APPRAISAL, A COMPLETE LIST OF PHONE CALLS MADE TO AND RECEIVED FROM MAIN OFFICE. FOR ALL THE TIMES THEY SAID NO I COULDN'T HAVE A REFUND, THIS TIME I'LL GO FOR THE FULL VALUE OF THE RING INSTEAD OF WHAT I PAID FOR IT SINCE IT WAS WRECKED YOU HAVE TO ASSUME YOU HAVE TO BUY IT AGAIN NEW FOR FULL VALUE. HA HA. THEN "IF" THE JUDGE DOES RULE IN MY FAVOR, THEN I WILL BUY THE CUTEST THANK YOU CARDS AND PUT NICE STICKERS ON ALL OF THEM AND SEND IT TO THE CEO, PRESIDENTS OF STERLING INC, THOSE DUMB WHORES IN THEIR CUSTOMER SERVICE DEPT WITH A COPY OF THE JUDGE'S RULING TELLING THEM THE CUSTOMER IS RIGHT! HA HA I LOVE BEING EVIL TO PEOPLE WHO ROYALLY PISS ME OFF. I ALSO WORK IN JEWELERY, AND OH MY WORD, IF A CUSTOMER WERE TO BE UNHAPPY AND IF WE TELL THEM NO,WE'RE IN DEEP SHIT. IF IT GETS BACK TO MY DM HE WILL COMPLETELY REFUND THE CUSTOMER, GIVE THEM AN EXTRA GIFT CARD AND WE'LL HAVE TO APLOGIZE TO THEM AND KISS ASS. EVEN IF THE RING IS 7-10 YRS OLD DOESN'T MATTER! AND I AGREE WITH HIM. ESPECIALLY IN THE MALL WITH OTHER COMPETITORS YOU CAN'T AFFORD TO HAVE THE COMPANY NAME SMEARED THROUGH SHIT! I USED TO WORK FOR KAY JEWELERS ALL BUT ABOUT 3YRS AGO. I BOUGHT THE RING IN JUNE OF 2002 AND WORKED FOR THEM IN AUGUST OF 2002, SO I WAS AN EVERYDAY REGULAR CUSTOMER BEFORE I EVER WAS EMPLOYED BY THEM. THE COMPANY USED TO MAKE US GO TO THESE MEETINGS OF HOW MUCH IT REALLY COSTS THEM TO DRIVE ADVERTISING, AND HOW MUCH IT COSTS IF YOU LOSE EVEN ONE CUSTOMER BLAH BLAH BLAH. WELL THEY MUST NOT CARE ABOUT IT NOW!

IF THE GIRL FROM THEIR CORP OFFICE WANTS TO PLAY ROUGH, THAT'S FINE BY ME. HA HA HA. SO I WOULD BE VERY CAREFUL WITH THAT COMPANY IF ANYONE IS LOOKING TO BUY!! I USED TO WORK FOR THEM AND I'VE SEEN SOME SHADY SHIT HAPPEN!

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